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Managed Services

Here at Level 8 Solutions, we pride ourselves on being able to provide the right service and solution for the customer.
We are able to tailor the offering to fit your requirements and budget by working with your existing IT Team to help them get the most out of the products.
Options range from single user reactive support to fully managed / monitored, guaranteed SLA's.
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Services

  • Secure remote monitoring
  • Secure remote access
  • Guaranteed SLA's
  • Vulnerability testing (ideal before upcoming external audits)
  • Penetration testing (internal & external)
  • Onsite or remote day rates+
  • Option to utilise manufacturers portal for monitoring and support (Meraki Dashboard & Sophos Central)
  • 2nd / 3rd line support
  • Hardware support via manufacturer or 3rd Party (inc Cisco / Meraki, HP / Aruba, Dell)
  • Software support (WhatsUp Gold & MOVEit)
  • Network / Security audits & health checks
  • Remote network backups
  • Time based support contracts
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